Department: Emergency Department
Under general supervision, and according to general policies and procedures, the Patient Portal Concierge assists with facility implementations of Meaningful Use patient portal initiatives. The Patient Portal Concierge supports the organization in meeting Meaningful Use criteria through its patient portal. This position builds rapport with Emergency Department, inpatient, and/or observation patients. The Patient Portal Concierge will communicate the benefits of the patient portal and assist the patient and family in portal enrollment.
High School graduate preferred. One year of customer service experience preferred.